Data Deletion Policy

1) Purpose

At POSIMYTH Innovations, we respect your privacy and your rights over your personal data.

This policy describes how you can request deletion of your data, and how POSIMYTH Innovations handles such requests in accordance with GDPR, UK data protection laws, and applicable global privacy regulations.

2) Your Rights

You have the right to request deletion of your personal data that we store.

Upon request, POSIMYTH Innovations will remove personal data from our systems unless we are legally required to retain certain information (e.g., financial records related to past purchases).

3) When the Right to Erasure Applies

You can request data deletion when:

Your personal data is no longer required for its original purpose.

You withdraw consent (for example, unsubscribing from marketing emails).

You object to processing and no lawful basis remains.

Your data was processed unlawfully.

Deletion is required to comply with legal obligations.

4) What Information POSIMYTH Innovations Stores

We only store the minimal data needed to identify customers and manage product licenses:

Name

Email address

Billing details (required for legal invoicing)

Product purchase & license activation details

We do not store any credit card or payment information. Payment is processed securely through Stripe and PayPal.
Data is hosted on Hetzner GDPR-compliant servers located in Germany.

5) Free Users

Free plugin users do not provide personal information to POSIMYTH unless they:

Subscribe to our mailing list

Create an account voluntarily on our store

In such cases, only the email address is stored and can be deleted on request.

6) Plugin Usage & Analytics

Our plugins may collect anonymous, non-identifiable usage data to improve product performance and stability. This data contains no personal information and cannot be linked back to any individual. Since it is non-identifiable, deletion requests do not apply to this type of data.

7) CRM & Marketing Communications

If you have opted in, your data may be stored in our CRM to receive:

Updates

Product news

Educational or onboarding content

You can unsubscribe anytime, and your data can be removed from our CRM upon request without affecting your product access.

8) Financial Records & Legal Compliance

POSIMYTH Innovations must retain transaction and invoice records for legal and accounting purposes, even if a user requests data deletion. We may anonymize your invoice data, but cannot delete it where law requires retention.

9) Affiliates

Affiliate users may request deletion of their personal data. However, earnings and transactional records must remain stored to comply with taxation and legal record keeping.

10) Data Deletion Process

Once verified, we will:

Remove your personal data from user accounts

Remove CRM data if opted-in

Remove license data and disable access to products after deletion

Retain or anonymize only legally required billing data

Deletion is irreversible and cannot be recovered once completed.
Timeline: We complete deletion requests within 30 days, often earlier.

11) How to Request Data Deletion

You can request data deletion at any time by contacting our support team from the registered email address associated with your account.